Winbox and Pragmatic Play game access
Pragmatic Play makes the games. Winbox is the platform that holds your account. This page explains how the two fit together and where each Winbox link on this site leads.
Provider and platform: who does what
When you play a Pragmatic Play game online, two businesses are involved. Pragmatic Play creates the game. The platform you play on, which is Winbox in the case of this site, provides your account and decides which games to offer.
| Pragmatic Play | Winbox | |
|---|---|---|
| Role | Game developer and supplier | Account platform linked from this site |
| What you use it for | The games themselves | Registering, signing in and managing your account |
| Holds your account details | No | Yes, through its own forms |
Keeping this distinction in mind saves time when something goes wrong. A game that won't load properly is often a device or connection issue; a problem with your password, balance or verification is a question for Winbox.
Account access
Winbox's login form is embedded on two pages of this site:
- Winbox Login is a quick-access page with nothing but the login form. Every Play Now button leads here.
- Pragmatic Play login shows the same form above a guide to signing in and fixing common problems.
In both cases you type your details straight into Winbox's own form. This site doesn't see or store what you enter. If the embedded form doesn't load, both pages include a link to open it in a new tab.
Registration
New accounts are created on Winbox's registration form, which you'll find on two pages:
- Winbox Register is a practical guide to preparing for the form and solving sign-up problems.
- Pragmatic Play register explains the journey from choosing Pragmatic Play games to creating the Winbox account you need to play them.
Browser and mobile access
Winbox's login and registration pages are web pages, so you can reach them from a browser on a phone, tablet or computer without installing anything.
For Android, an APK file is linked on the download page. It is a direct download rather than a Google Play listing. There is no App Store link for iPhone at the moment, so iOS users should use the browser.
Finding Pragmatic Play games on Winbox
After you sign in, look through the Winbox game lobby for Pragmatic Play titles. If the lobby offers a search box or a provider filter, searching for a game name from our slots or live casino pages is usually the quickest route.
The games on this site come from Pragmatic Play's public catalogue. Winbox decides which of those games it offers and may add or remove titles, so a game shown here may not be available in your account.
Winbox questions
Is Winbox part of Pragmatic Play?
No. Pragmatic Play is a game developer that supplies operators. Winbox is the platform whose account pages are linked from this site.
Who do I contact about my Winbox account?
Questions about passwords, balances or verification need to go to Winbox, using the support options it provides. This site can't see or change your account.
Do I need the Winbox app?
No. You can sign in through the web login page. Android users can also install the APK from the download page.
Why does the login form appear inside this site?
It's embedded so you can sign in without leaving the page. If your browser blocks embedded forms, use the Open login in a new tab link above the form.